Enrolling in Recess classes is simple. Whether you're looking for your child's first class or adding to a busy schedule, this guide walks you through finding the perfect class and getting signed up.

Finding Classes

Start on the Explore page—this is where you'll find all available Recess classes.

From here, you can:

• Browse featured and recommended classes based on your child's interests

• Use filters to narrow your search by day of week, time of day, or specific child

• Search by topic or keyword to find classes on specific subjects

• View personalized recommendations tailored to what your child said they're interested in

Take your time exploring. There's a lot to discover, and your concierge is always happy to make recommendations if you want some guidance.

Understanding Class Details

Click on any class to see the full details. Here's what you'll find:

• Description — What the class covers and what your child will learn

• Schedule — How many sessions, how often, and how long each session runs

• Price — The cost in credits/dollars

• Age range — Suggested ages (these are recommendations, not hard limits)

• Instructor info — Learn about the guide teaching the class

The "Pick a time" section shows all available cohorts (groups of students taking the class together). You'll see the cohort status:

• Starting Soon — Enrollment is open and the class hasn't begun yet

• In Progress — The class has started, but you may still be able to join

• Full — The cohort is at capacity, but you can often join a waitlist

Enrolling Step-by-Step

Ready to enroll? Here's how:

1. Click "Register Kid" on your preferred time slot

2. Select which child is taking the class (if you have multiple kids)

3. Review the class details and price

4. Confirm your payment method — Credits are applied automatically

5. Complete enrollment — You're in!

The whole process takes less than a minute.

How Payment Works

Recess makes payment simple:

• Credits are always applied first — Your monthly credits get used before your card is charged

• If you have enough credits, there's no card charge at all

• If credits don't cover the full cost, only the remainder is charged to your card

You can check your credit balance anytime in Settings > Billing.

After You Enroll

Once you're enrolled, a few things happen:

• You'll see a confirmation with all the class details

• Add to calendar — Use the link to add sessions to Google Calendar, Apple Calendar, or another calendar app

• Find your enrollments — All your enrolled classes appear in Settings > Billing

• Join the cohort channel — Your child can connect with classmates in the class's community channel

Make sure to check for any pre-class materials or instructions from the guide!

Canceling an Enrollment

Plans change—we understand. Here's how to cancel an enrollment:

1. Go to Settings > Billing

2. Find the enrollment you want to cancel

3. Click "Cancel Enrollment"

4. Choose whether to cancel immediately or at the end of the current billing period

5. Provide brief feedback (this helps us improve)

Depending on timing and our refund policy, you may receive a credit refund. Check our Refund and Billing Policy for details.

Managing Multiple Kids

If you have more than one child enrolled in classes:

• Filter enrollments by child in Settings > Billing to see each kid's schedule

• Each child's enrollments are tracked separately so you always know who's enrolled in what

This makes it easy to manage even a busy family schedule.

Questions?

Need help finding the right class for your child? Your concierge is here to help—they know the catalog inside and out and love making recommendations. Reach out at [email protected].